Volunteer Resources Department

The Volunteer Resources Department is committed to the development, implementation and maintenance of exceptional volunteer programs that support and assist patients and visitors of Guelph General Hospital, while providing a rewarding experience for the volunteer.

The Mission, Vision, Values and policies of Guelph General Hospital will guide all planning organizing, directing, supervising, and evaluating of the volunteer programs.

Our department is the liaison and works in co-operation with the Volunteer Association’s Board of Directors.

Key services provided by Volunteer Resources are:

  • Recruitment, selection, orientation, training, placement, evaluation and record keeping for all volunteer positions in the hospital
  • Ongoing support and recognition of over 300 volunteers
  • Education and awareness of volunteer programs in the hospital
  • Research, development and implementation of new volunteer programs that support the mission and vision of the hospital, while assisting staff, patients and visitors
  • Supporting the Volunteer Association Board of Directors and the Retail Manager

GGH volunteer logo 2012 web

The Guelph General Hospital Volunteer Association

All GGH volunteers are members of The Guelph General Hospital Volunteer Association which celebrated its 121st anniversary in 2018. The Volunteer Association is Incorporated and operates three revenue producing services. Proceeds from the revenues generated from these services are donated to the Foundation of Guelph General Hospital for the purchase of patient equipment.

Over the years, revenues from the business have allowed the Volunteer Association to donate well over $1.4 million for the hospital. Their most recent contribution was $39,100.

The Volunteer Association has an employee who oversees the revenue services. Volunteers commit to weekly shifts to ensure the services are available to patients, staff and visitors.

The Courtyard Boutique
The Boutique is located on level 1 of the hospital. Products for sale include baby items, flowers, toiletries, clothing, jewellery and gifts. The Boutique is open Monday – Friday from 10 am – 6 pm and Saturday and Sunday from 11 am – 5 pm.

H.E.L.P.P. Lottery (Hospital Equipment Lottery Program for People)
Break open tickets are sold on level 3 of the hospital. This service is available Monday – Friday from 10 am – 2 pm.

Vendor Program
Vendors pay a fee to the Volunteer Association to sell their products in the hospital. For more information about Vendor Program opportunities or to request a Vendor Application Package, please contact the Retail Manager, Therese Dennique at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 519-837-6440 x 2660.

Mission Statement
Guelph General Hospital Volunteers are dedicated to patient centred care by providing non-medical support and services for patients, staff, and visitors in a positive environment. We will ensure all of our activities and interactions are done with a spirit of compassion, cooperation, teamwork and respect.

Vision Statement
We will be recognized as people helping people, making a difference to those around us.

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