General Express September 2017

Now, newborns will receive an extra special welcome thanks to a partnership with the Guelph Public Library 

DSC 0200 webThe birth of a baby is already a special time, but it has just gotten even more special at the Hospital. Now, babies born at our Rotary Club of Guelph Family Birthing Unit receive a bundle of goodies neatly tucked inside a handy and reusable, “Born to Read” bag. Inside, parents will find a copy of the storybook, Goodnight Moon, a two-year, no-fines library card, a healthy recipe book and information about the our Foundation’s Footprints for the Future program.

The Hospital and the library have never partnered before but David Levett, Director Maternal/Newborn, Special Care Nursery and Paediatric Services sees it as a natural fit.

“This is truly an exciting partnership,” he says. “Our FBU staff work hard to create great starts for babies and their moms and dads. The Guelph Public Library provides additional support by offering a variety of story times to foster early language development and by creating welcoming spaces for caregivers to enjoy with their children. We all want the same things, a caring community with well-supported families and kids."

The Guelph Public Library’s Chief Executive Officer, Steven Kraft, was equally excited.

“Thanks to the generous donation from our Friends of the Guelph Public Library, we are able to support families as they develop a love of learning in their children,” Steven explains. “Our programming and spaces provide opportunities for socialization for the kids and also for parent-to-parent support. Raising children is the toughest job there is and the library wants to be there to help right from the beginning. Partnering the Born to Read program at Guelph General Hospital is such a joy for all of us here.”

One person’s trash is another one’s treasure….

GGH equipment
Some of the donated GGH equipment being loaded into a shipping container destined for Swaziland, South Africa.

When replacing some of our equipment with newer versions, careful thought is put into whether or not there's a chance to help others by donating what's being replaced. This summer, we received a "thank you" from one of the organizations we support in this effort. Here's what it wrote:

From all of us at Christian Blind Mission Canada and the children, families and communities we serve who face the challenge of disability in the brutal context of endemic poverty, thank you for your support. Your generous donation is on route from our warehouse in Ontario to Swaziland located in Southern Africa.

Your gift of the seated scale, medication carts and surgical lights will help nurses and doctors provide medical services to rural communities and help people that couldn’t have afforded without your help.

Thank you Guelph General Hospital for bringing hope and healing to vulnerable communities around the world.

Arrival of new inpatient beds
Jen Schuurman (left) and John Penney were a part of the great GGH team who helped make the arrival of 30 new beds a smooth process.

At GGH, the same effort goes into ensuring the beds we replace are also used for a good cause. Last month, we received 30 new patient beds. The old ones could have ended up in a scrap yard but that's where Hill Rom stepped in. Its "Beds for Humanity" program has its employees recondition and repurpose medical equipment for distribution to hospitals and other health care facilities around the globe where there is urgent need.

For example, in 2015 it donated more than 1,500 pieces of medical equipment, including hospital bed frames, surgical tools and other supplies to organizations in countries such as Mongolia, Cameroon, Ghana, Sierra Leone, Guatemala and Ecuador.  

Privacy Matters:

Secure Communication

privacy comic

Faxing is the most secure method to send patient information. Each time you send a fax, you need to verify the fax number and double-check your entry of the fax number. All areas should confirm their pre-programmed fax numbers are still valid, at minimum every six months.

Together we can ensure the patient information is sent to the correct person. Privacy protects everyone. For any privacy questions or concerns, you are welcome to contact Valerie Anderson, Chief Privacy Officer at ext 2273.

b Celebrating the efforts of some of those behind the scenes 

National Healthcare Supply Chain Week (SC Week) is October 1-7, 2017 with the theme: Healthcare Supply Chain: Advancing Exceptional Outcomes. In today’s rapidly shifting healthcare landscape, hospitals and health systems are increasingly challenged to reduce costs and improve patient outcomes, without sacrificing the quality of care. Healthcare supply chain is uniquely positioned to connect various stakeholders across the continuum of care—no other group interacts with every major stakeholder internally and externally. It is this unique role that allows the supply chain professional to identify connections to deliver value in order to reduce costs, deliver efficiencies, and improve the quality of care for patients and communities.

Join Director of Materials Management, Jeff Carter, in thanking and celebrating the many individuals who contribute to the Supply Chain work that we do here at Guelph General Hospital.

Below are just some of our great MM team.
National Healthcare Supply Chain Week web

GGH Snapshots (click on photo to enlarge)

GPA team web Board touring MDRD web who ya gonna call web
Our initiative to train as many frontline staff as possible in the Gentle Persuasive Approaches recently won us an award. Read all about it here. Kicking off September's Board of Directors meeting was a tour of our lab and of the MRDS department (above). Manager Jen Ritchie (right) was happy to be their guide.
breathe right web Canada 150th quilt web
Cardio Respiratory Day, presented by Professional Practice, was recently held in the auditorium. There was a strong turn out including those above who watched a demonstration on intubation by Jane Ryan-Champagne, RT (right). This summer the Hospital got a lot of attention when it learned it was receiving a hand-made quilt to be given to the first baby born on July 1, the 150th birthday of Canada. You can read all about it here. Rumours of a Ghost Buster working in the Hospital were swirling. It turned out to be Mike trying out the new battery-powered, backpack vacuum. A real time saver, it was bought with Special Grant money from the Foundation.

GGH recently featured in magazine spotlighting hospital collaboration with family physicians

Stronger Together: Family Physicians and Hospitals Inspiring New Ways of Caring was recently published by the Ontario Hospital Association. GGH’s work to lower COPD patient readmission rates by working with community partners was one of the featured articles.

In the introduction to the publication, the OHA wrote:

High-quality health care across the system requires strong relationships between hospitals and family physicians. For this reason, the Ontario College of Family Physicians (OCFP) and the Ontario Hospital Association (OHA) have collaborated on this new Ideabook to showcase the valuable work that hospitals and family physicians are undertaking on behalf of their patients.

Family physicians and other health care providers are well aware of the challenges patients face when they transition from one care setting to another. As the population ages and more people are living longer with multiple chronic illnesses, the benefits of collaboration to ensure safe and effective care have become more widely recognized across the system. This has encouraged family physicians and other health care providers to take a more proactive role in strengthening partnerships with the hospital sector with the goal of providing better, more coordinated care. Improved communication and greater collaboration among providers are key ingredients to enhancing the patient experience and optimizing health outcomes, especially as patients transition between different health care settings.

To this end, many hospitals and family physicians across the province are actively working together to jointly address common challenges and to identify opportunities for advancing the delivery of more seamless, high-quality patient care.

To read the entire GGH COPD article, click here.

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Running with a purpose in the Thanksgiving Day Races

Last Fall, Janine Mayall’s life was flipped up-side-down after a Radiologist at the Hospital spotted an abnormality on her left kidney.

Janine MayallThe abnormality was identified as a result of a nuclear medicine bone scan and following this, the Radiologist immediately recommended additional diagnostic images. An ultrasound, a CT scan and an MRI were performed. Then in December, following an x-ray guided cystoscopy, her diagnosis was confirmed. Janine had bladder cancer.

Janine described her cancer as being “discovered by fluke” because the purpose of the first test was to monitor a pre-existing, unrelated health concern.

“I was sent for an X-ray on my skull because my migraines had changed characteristically. The X-ray was normal, and when I said I wanted a different test, my GP ordered the bone scan.”

Over the past year, Janine has endured aggressive chemotherapy treatment here and a complicated surgery performed at St. Joseph's Hospital in Hamilton to remove her bladder.

Determined to put the experience behind her and continue on with life and all the things she enjoys, Janine registered for the Metalumen 5k as part of the Thanksgiving Day Races.

Janine is a runner and has run the Thanksgiving Day Races in the past but admits she has never fundraised before. This year is different. She set a fundraising goal of $1,000, and has already far exceeded her goal.

“I received such stellar support at Guelph General Hospital, from the cleaners to the doctors, and everyone in between. I want to give back to them, so they can help all who come after me.”

thanksgiving 2017While preparing for a final round of radiology treatments to ensure the cancer was fully cleared, Janine’s journey took yet another turn. Another nuclear imaging bone scan identified some spots on her bones. Radiation is now cancelled and she is in line for another aggressive round of chemotherapy.

“This change makes me more determined to walk, slow jog, or maybe run the Thanksgiving Day 5km because my chemo will have started by then.” She is determined to participate and to show others “that it [cancer] is ok, that there is still life with and after cancer.”

The Thanksgiving Day Races have been taking place in Guelph since 1894, but in 2012, Race Director John Marsden of Speed River Timing adopted Guelph General Hospital as the beneficiary.

One of every two dollars spent on Hospital equipment at Guelph General Hospital comes from community. In fact, nearly every piece of diagnostic equipment used to investigate, confirm and monitor Janine’s cancer at Guelph General Hospital was funded by donors, from the Nuclear Medicine Scanner to the MRI scanner to the IV pumps used to deliver Janine’s chemotherapy.

The exceptional care that Janine received, and continues to receive, is in large part due to community support, along with the skills and dedication of the GGH team of caregivers.

Janine’s fundraising effort, and that of every other runner who decides to fundraise, will impact the lives of many others who may one day find themselves in need of care from their community Hospital.

The Thanksgiving Day Races are taking place on Monday, October 9, at Exhibition Park and all pledge proceeds support the Hospital. For information on how to register, or to make a donation, visit

Bangla cheque presentation photo webRecently, an enthusiastic group representing the Bangladesh and Bangla speaking community dropped by to present the proceeds from their charity yard sale.

“It was an easy decision for us to select Guelph General Hospital as the beneficiary,” said Shibabrata Nandi, at whose home the yard sale took place.

Many members of the community have had personal experience receiving care at the Hospital and all agreed that their event was a good opportunity to help ensure the same excellent care for others throughout the entire community of Guelph.

The group organizing the yard sale represented about 125 families in Guelph. Many of them contributed to the yard sale by donating sale items, helping to organize the sale, or by helping out on the day of the sale. 

The concept of a yard sale was new to most in their group as it is not something that they do in their culture, but they all embraced the idea of doing something that was more customary to Canadian culture. They hope to make their yard sale an annual event and have already started planning for 2018.

In the picture above are (l-r) Motiur Rahman Shobuj, Shibabrata Nandi Dulal, Raj Moharaj, Chitra Tinku Sarker, Ruma Chakravorty, Pushpita Kabir, Rowshan Karim, Deb Mukherjee, Jharna Nandi, Rita Biswas, Kabbyo Sarker, Biswajit Sarker, Riya Roy, Fahmida Rahim Tishi, Kotha Sarker, Masud Jamal, Rakhal Sarker, Fazlul Karim and the Foundation's Linda Craig.

A special thank you to the leading volunteers Fahmida Rahim Tishi, Motiur Rahman Shobuj,Masud Jamal, Paritosh Roy, Shishir Mitra, Biswajit Sarker, Raj Moharaj, Apu Dey, Soma Biswas, Bristi Biswas, Rakhal Sarker, Tom Abrams, and Tammy. And another very special thank you to Fazlul Karim for his leading inspiration.