General Express April 2016

Guelph General Hospital recognized by Ontario’s agency for organ and tissue donation

(l-r) Lisa Buttazzoni, Director ICU, Janice Beitel, Trillium Gift of Life Network Director, Hospital Programs, Education and Professional Practice, Marianne Walker, Guelph General Hospital president and CEO and Dr. Anu Ganapathy, Intensivist and lead physician of organ donation at GGH.

Trillium Gift of Life Network (TGLN) presented GGH with the Hospital Achievement Award – Provincial Conversion Rate, for its dedication to helping improve organ and tissue donation in Ontario and saving lives through transplantation. 

The award is given to given to hospitals that have met or exceeded the target of a 67% Conversion Rate in 2014/15. The Conversion Rate is the percentage of actual organs donors from the total number of potentially eligible organ donors identified upon deceased health record review. Key factors that influence Conversion Rate are the notification of potential organ donors and working with TGLN to promote optimal approach planning. 
“Our exceptional team in the Intensive Care Unit has been the driver behind our organ donation success,” says Lisa Buttazzoni, Director of the ICU. “The skilled ability of our physicians, nurses and Respiratory Therapists to care for patients who are donating organs increases the likelihood of a successful implantation. Through collaboration with TGLN and early identification of potential organ donors we have impacted several lives throughout our province. I am very proud to be part of this exceptional team that saves lives within the Guelph community and beyond.”
ICU Quality Team
Credit for our organ donor success goes to the team approach which includes our ICU Quality Team.
In 2014/15, GGH had three organ donors and 15 eye donors resulting in four life-saving transplants including two kidney transplants and two liver transplants. In addition, the sight of up to 30 individuals was restored and up to 75 more individuals received the gift of multi-tissue from 23 tissue donors.
GGH’s achievements contributed to a record breaking year for organ donations in the province. “We are proud to acknowledge the important contributions of our hospital partners. The success of organ and tissue donation in Ontario relies on their hard work and dedication,” said Ronnie Gavsie, President and CEO at Trillium Gift of Life Network. “Together, we work to make sure families are given the opportunity to honour their loved ones wishes and save lives through organ and tissue donation.”
There are 1,600 people in Ontario waiting for a lifesaving organ transplant. Register your consent for organ and tissue donation at and talk to your family about your wishes. As of December 31, 2015, the registration rate for Guelph is 36 per cent which is six per cent higher than the provincial average. 

Volunteer of the Year 2016

At our annual volunteer appreciation luncheon to mark National Volunteer Week, our Mary Hales “Volunteer of the Year” was named. This year’s winner was Eleanor Harrison. 
Eleanor has been a volunteer at GGH since the spring of 1999 and to date has over 2,800 recorded volunteer hours.  She was on the Volunteer Association Board of Directors as Co-President and Past President from 2010-2014.  Currently, Eleanor volunteers with the Look Good Feel Better program, the Hospital Equipment Lottery Project for the People (HELPP) and in Diagnostic Imaging.
The Guelph General Hospital Volunteer Association goes back over 118 years and is constantly expanding. Currently, it has over 260 volunteers who provide support for 14 services throughout the hospital. Its volunteers contribute in excess of 16,000 hours of service each year. 
The majority of the money the association raises is through the Courtyard Boutique, HELPP Lottery and Vendor program with proceeds going back to the hospital to purchase patient equipment.
25 year volunteers honoured
Eleanor Harrison (centre) is pictured with Marianne Walker, GGH President and CEO (left) and Dianne Steinke, Volunteer Association President. Three volunteers were honoured for 25 years of volunteering. The two who could attend the ceremony were (l-r) Eleanor Burchill and Donnie (Irene) Pfaff. The third volunteer honoured for her 25 years unfortunately was in the Hospital the day of the ceremony. That didn't stop Marianne Walker and volunteer Ruth Thatcher from dropping by later that day and give Mary one of the table centre pieces and some flowers.
A lot of effort has gone into visually separating the Omnicell areas from the hallways in units. Still, it can be a busy place at times. 

Removing distractions helps reduce medication errors

There are times when a nurse is interrupted or distracted when getting patient medication from the computerized drug cabinets located throughout patient care areas of the hospital. To reduce the risk of a medication error being made, we recently rolled out “Anywhere RN.” This software allows a nurse to pre-order her needed medications from any computer in the building. Once at the drug cabinet (Omnicell), the nurse simply logs in and the correct drugs at the proper dosage are made available. The software designed to increase patient safety was the result of a generous donation. 

“We are thrilled to have this now available,” says Eileen Bain, VP Patient Services and Chief Nursing Executive. “It provides nursing with the ability to efficiently obtain the medications needed for their patients and reduce mistakes due to distractions on profiled cabinets that are often busy at key medication administration times.”

Foundation CEO, Suzanne Bone, said this was a great example of how community support can directly improve the care provided at the Hospital. “This was made possible by a $23,000 donation from a generous family, in appreciation of care received at our Hospital over the years. Truly, we couldn’t do what we do without the support of our community - government funding is a base, but donations are essential to help us deliver the best possible care.” 

Making sure we're ready if there's a need to decontaminate a lot of patients
Recently, we had an opportunity to test our patient decontamination procedures with the Guelph Fire Department during a mock exercise. The department came on site to test the set-up of their equipment in our ambulance bay as part of our emergency preparedness. 
The exercise went well and we look forward to continuing to partner with the Fire Department in the future.
decontam tent in ambulance bay
The two GGH staff donning their protective gear were (left) Angela Weber, RN, and Lisa Groulx, Clinical Educator, Emergency Department. The second decontamination tent was set up inside our ambulance bay. Not a part of the exercise, ambulances continue come and go.

Giving a great send off for our Director Inpatient Surgery and Paediatrics

March 31 was Janet Trowbridge's last day at the Hospital. As she left her office for the final time, staff on 6 West gave her a bedpan salute. There was a long line of those waiting to wish her well and to get one last big hug. None were disappointed. Janet was quite impressed with her retirement cakes and requested a picture. On the two cakes were the words, "Life is not measured by the number of breaths we take but by the moments that take our breath away. Congratulations on your retirement Janet!!"

Another great send off - this time to our VP Patient Services and Chief Nursing Executive

April 29 is Eileen's last day at GGH thus bringing to a close a remarkable 41-year career in health care. On April 28, a large party was held at the Italian Canadian Club that featured many entertaining speeches. Best of luck with your retirement Eileen. You'll be sorely missed!!! 

CEO back in the spotlight for a variety of good causes

Marianne Walker, President and CEO recently had the cameras turned her way. In the first photo, a crew hired by Conestoga College was on site to take footage of her to be used as a featured alumnus in an upcoming publication.

In the second photo, Foundation CEO, Suzanne Bone, holds up the cue cards for Marianne to read while Allison Kelly, Foundation Marketing Specialist, holds the camera. In the video, Marianne is challenging Guelph Mayor, Cam Guthrie, to put in a team in the upcoming Tour de Guelph. The video can be found here on YouTube. The photo captures a light hearted moment just after Marianne mistakenly referred to the event as the "Tour de France." Oh well, take two!