Programs and Services

Ambulatory Care
Bariatric Surgery
Bariatric Medical program
Cardio Respiratory Services
Critical Care Unit
Diagnostic Imaging
Dietetics/Nutritional Counselling
Emergency Department
Family Birthing Unit
Laboratory
Medical Unit
Paediatric Care
Pharmacy
Rehabilitation Therapies
Sexual Assault and Domestic Violence
Support Services
Surgical Suite

Hasenfratz Ambulatory Care Centre

The following services are provided:

Orthopaedic clinic
Chemotherapy Clinic
Medical Day Care
Urology
Endoscopy
Ophthalmology
Orthopedics
Minor Surgical Procedures

This department also offers the "Look Good, Feel Better " program. It brings in makeup consultants to offer free advice and products to help patients deal with the visual effects of chemo. To register at GGH, please call 519 837-6414.

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Bariatric Surgery

In 2009, Guelph General Hospital was designated as one of only five regional Bariatric Surgery centres in the province. We are part of the Ontario Bariatric Network Strategy which is working to increase Ontario’s capacity to provide both medical and surgical components of bariatric treatment to morbidly obese adults and children.

Click here to download an information sheet about our program. For more information, go to the Ontario Bariatric Network web site by clicking here.

Medical Bariatric program

In 2012, a Medical Bariatric program was added. The program is a non-surgical, medically-supervised, hospital-based outpatient program committed to helping you regain control over your health and weight. Our team of experts is dedicated to helping you build and practice the skills needed to maintain healthy habits. For more information, click here .

There are a number of options available to achieve your goals. You and your healthcare provider will decide on the best option as part of your plan of care.

This may include:

Group Support Sessions
One-to-One Sessions (based on initial assessment)
Meal Replacement
Lifestyle Advice

You will be given the opportunity to discuss these options further during your first visit.

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Cardio Respiratory Services

Cardio Respiratory Services provides inpatient and outpatient services including:

management of patients on ventilators
pulmonary function tests
cardiac stress testing
sleep lab
Pacemaker Clinic
Echocardiography
Home Oxygen Program

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Bob Ireland Family Critical Care Unit

Our Bob Ireland Family Critical Care Unit includes 11 critical care beds and 11 stepdown beds. Critical care services include:

care of critically ill surgical and medical patients
monitoring of vital signs
respiratory support
cardiopulmonary monitoring
placement of external and internal pacemakers

Stepdown services include the care of medical and surgical patients who still require monitoring and closer observation. There are also 12 portable monitoring units available to monitor patients on other units.

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Diagnostic Imaging

programs mammography machine All of Guelph General Hospital's imaging systems are digital. The department provides electronic images and services to inpatients and outpatients. Our diagnostic imaging services include:

general x-rays
fluoroscopy
ultrasound
operative procedures with radiology participation
CT services
Mammography and Stereotactic Breast biopsies
MRI
Bone Densitometry
arteriography
Vascular lab

If you need a copy of your images, call 519 837-6440 ext. 2286. Please leave your name, the exam you require and when you will be picking up your CD. Orders take one business day to process. For departmental hours of operation, please click here .

MRI Requisition
MRI Patient Screening
MRI Patient Information
CT and DI Requisition form

maintaining and enhancing the health of patients and staff by providing meals and foods which are appropriate, nutritious, safe and attractive
nutritional care and counselling for all patients admitted to the hospital
nutritional counselling on an outpatient/ambulatory basis to clients referred by physicians or by staff dieticians

Emergency Department

The Emergency Department is staffed 24 hours a day with qualified nursing and medical staff. The department provides emergent, urgent and nonurgent care. Its triage system ensures that all patients will be seen by a nurse within 15 minutes of arrival. The sicker patients will be administered to first while those less sick will be seen as soon as possible. Chaplaincy service is available to the Emergency Unit 24 hours a day. Social Work Services works closely with the staff to provide access to the community services necessary to expedite the care required. The department works in collaboration with community services such as the Community Mental Health Clinic, Community Care Access Centre, Homewood Health Centre, St. Joseph's Health Centre - Guelph, the Ambulance Service and the Police.

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Rotary Club of Guelph Family Birthing Unit

Our Family Birthing Unit provides primary maternal care, caesarean section births and neo-natal services in a special care nursery. The unit team consists of obstetricians, general practitioners, paediatricians, midwives, nurses, lactation consultants, social workers, pastoral care and nutritionists. Patients with obstetrical complications and seriously ill newborns are directed to a tertiary care centre such as Hamilton Health Sciences Centre. Birthing beds are available in 12 labour-delivery-recovery-postpartum rooms and the significant other is encouraged to share the birthing experience with the mother. Caesarean sections are performed on the unit in a specially equipped operating theatre. Two support people are welcome to assist the mother through her birth experience. Lactation support classes are also offered after birth.

All expectant mothers are required to complete a pre-registration form and submit it to the hospital at least four weeks before the expected delivery date. Forms can be obtained from your physician or by clicking here .

Forms can be mailed to:

Guelph General Hospital
Preregistration – FBU department
6th floor
115 Delhi Street
Guelph, ON, N1E 4J4

Faxed to: (519) 837-6452 or dropped off in person M-F 08:00 – 16:00 at above address. For your convenience, there is a locked wooden box just outside of the Triage door.

Click here to for a virtual tour using pictures of our Family Birthing Unit.

Having a baby at GGH? Click here to find out what to bring with you.

After January 31, 2013, Wellington-Dufferin-Guelph Public Health will no longer be offering prebirth clinics. It encourages you to explore its other services for pregnant women and their families , and to call KIDS LINE to speak with a public health nurse about pregnancy, parenting and local services.

Mother-Baby Care

Mothers and babies are cared for as a family unit. The services include:

parent-focused individualized learning to care for the new baby
pre-birth clinic. Call Kids-line for an appointment at 519 846-2715 ext. 5701 (or 1-800 265-7293 ext. 5701) when you are 12 weeks pregnant to book your appointment or click here .
early discharge with referrals as necessary to Public Health or the Community Health Center for breast feeding support. The Healthy Babies Healthy Children program ensures all families receive a phone call 48 hours after discharge and are offered a home visit by an experienced nurse.
secure Unit to promote infant safety
family visiting where brothers and sisters are encouraged to visit for short periods if they have had chicken pox or their chicken pox vaccine. Other visitors are encouraged to visit the new family in their homes.
massage therapy from students from Sutherland-Chan School, Toronto

Laboratory

The Laboratory provides modern, high tech, acute care services to inpatients and outpatients at both Guelph General Hospital and St. Joseph's Health Centre - Guelph. The services include:

microbiology
histology
clinical chemistry
cytology
haematology and blood bank
ECG

GGH also serves as the regional morgue.

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Medical Unit

A wide range of services and programs are offered to our adult patients. Family team conferences are held where families are involved in the care plan for their family members demonstrating the emphasis on a family-centred approach. Respite facilities are available in the hospital for families who wish to stay close to their loved ones.

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Paediatric Care

The Paediatric Unit provides primary care for infants, children and adolescents up to the age of 19. Patients with major complications are transferred to a tertiary care centre such as Hamilton Health Sciences Centre. The Paediatric Unit delivers family centred care so family participation is very important. Paediatric Day Surgery patients as well as Medical Outpatients are cared for in the 6 West unit.

For a video tour of our paediatric surgery area, click here .

Community liaison involves other agencies such as Community Mental Health Clinic, Public Health, Homewood Health Centre, Community Care Access Centre, University of Guelph, local schools, and the Home Accident and Injury Committee (screens for child welfare cases).

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Pharmacy

The department is responsible for the following functions at Guelph General Hospital:

a safe and effective drug distribution system
drug storage and control in patient care areas
education and counselling programs for patients, staff and families
participation in patient care conferences
handling of investigational and special release drugs
drug use evaluations
patient profiles

Rehabilitation Therapies

Rehabilitation Therapies provides services to patients while they are hospitalized. The services include:

physiotherapy
occupational therapy
speech therapy

Guelph-Wellington Care & Treatment Centre for Sexual Assault and Domestic Violence

Guelph General Hospital is the designated sexual assault centre for the region. GGH has been working with a community co-ordinating committee, and the program is being recognized as a model for integrating community and institutional support services.

The Centre has a team of specialized nurses who have training and experience caring for people who have experienced sexual assault and/or domestic violence. Its services are available 24 hours a day, seven days a week.

To get services offered by the Centre, come directly to the Emergency Department and ask to see our Domestic Violence Nurse. She will be paged immediately. Clients are offered a private waiting area until the nurse arrives - usually within one hour. Any injuries requiring immediate attention are looked after in the Emergency Department first.

Support Services

Spiritual and Religious Care - Spiritual and Religious Care is designed to meet the religious/spiritual and emotional needs of patients, their families and hospital staff. Our chapel is located on Level 5 by the main elevators.
There is a full-time chaplain on staff, as well as many community volunteers who assist with the program. These include on-call chaplains, clergy and priests who provide interfaith worship, lay pastoral visitors and organists.
The department provides regular bereavement programs for relatives and friends of patients who have died in hospital and provides support for parents, family members and staff in the event of a stillbirth or neonatal death.

Social Work and Discharge Planning Services - Social Work and Discharge Planning Services is responsible for programs and activities that support staff and patients to effectively cope with current issues. The department provides professional services including discharge planning, crisis intervention and linkages to the community.
The service is primarily on an inpatient basis, although arrangements are made for appropriate outpatient follow-up. The social workers work closely with community agencies (e.g. Community Mental Health Clinic, Community Care Access Centre, Family and Children's Services, Public Health) and act as facilitators for collaborative care.
The department also co-ordinates the patient's discharge by working with the patient, family and health care team in the hospital and community. The service ensures early identification and assessment of the patient's needs and implements timely discharge plans that enhance continuity of care and efficient use of hospital and community resources. Community liaison includes Community Care Access Centre, St. Joseph's Health Centre - Guelph, nursing homes and retirement homes.

Lifeline Program - Lifeline is an easy-to-use medical alarm that lets you summon help any time of the day or night - even if you can't speak. When you press your Personal Help Button, you are connected within seconds to a highly trained Lifeline Response Centre Associate who accesses your personal health profile, assesses your situation and arranges for the appropriate assistance. This can include notifying friends or family if necessary. The Associate will also follow up to make sure help arrives.

Lifeline is for you if you can answer "yes" to any of the following:

You are home alone on a frequent basis
You are at risk for falls You use adaptive devices to assist you with walking
You are managing a medical condition
You are considering a move to an assisted living facility

Lifeline gives affordable peace of mind and the security needed to live independently. There is no equipment to buy and no long-term contract to sign. Just call the Guelph General Hospital Lifeline Program at (519) 836-6420 or click here .

Infection Control - The role of Infection Control is to maintain a healthy hospital environment for patients, employees and the community through surveillance, education, research and environmental controls.

Volunteer Services - Guelph General Hospital has 200 volunteers donating over 2,000 hours a month. If you are interested in becoming a volunteer, please refer to the volunteer section in this Web site.

Surgical Suite

For a video tour of our paediatric surgery area, click here .

Surgical Suite provides comprehensive inpatient surgery and day surgery procedures. The services include:

ear, nose and throat dental and oral reconstruction gynaecology general surgery vascular surgery bronchoscopy ophthalmology paediatric (not ophthalmology) orthopaedic urology
	Click to view one patient's success story with having Vascular Surgery at the Hospital.