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Admin Opp

Administrative Support Opportunities

  • Administration
  • Clinical Pathways
  • Committee Members
  • Employee Health
  • Food Services
  • Foundation
  • Learning Centre
  • Organizational Development
  • Patient Education
  • Sexual Assault and Domestic Violence
  • Spiritual and Religious Care
  • Volunteer Association Board Member
  • Volunteer Services

Each area has a specific position description. The information below will give you an idea of the minimum general required qualifications and an outline of duties that can be done in any administrative position. 

Qualifications for Administrative Volunteers

  • Computer experience (Word, Excel, Internet, Outlook)
  • Exceptional customer service skills
  • Troubleshooting/problem solving skills
  • Professionalism
  • Ability to take initiative
  • Accuracy
  • Work well independently
  • Familiar with office equipment (ie: photocopier, fax, phone lines)

General Administrative tasks could include:

  • Typing of reports, correspondence etc.
  • Assist with binding
  • Photocopying
  • Answering phones
  • Filing
  • Folder/file creation
  • Mail/couriers/mass mailings
  • Update databases
  • Order and organize office supplies
  • Update bulletin boards

Applications are kept on file for a period of two months.

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Patient Care Opp

Patient Care Opportunities

  • Ambulatory Care (pacer clinic, chemo clinic)
  • CT Scan
  • Day Surgery
  • Emergency Department (min. age 18)    
  • Family Birthing
  • Medical Unit (14-25 years of age)
  • Paediatrics
  • Pre-Op/Registration (min. age 18)
  • Spiritual and Religious Care
  • Visiting and Stroke visiting 

Each area has a specific position description.  The information below will give you an idea of the minimum general required qualifications and an outline of duties that can be done in any patient care area.  

Qualifications for Patient Care Opportunities:

  • Outgoing, friendly and positive personality
  • Excellent customer service skills
  • Willing to take the initiative to get things done
  • Able to follow instructions
  • Caring and compassionate
  • Ability to use sound judgment and remain calm under pressure
  • Good problem solving skills
  • Flexibility to work in an area that can be busy one moment and slow the next

General Patient Care duties could include:

  • Meet and greet people, ensure they are in the right place
  • Encourage people to use hand gel on their way out
  • Direct patients and visitors to all areas of the hospital
  • Assist waiting patients/families as needed
  • Sit with patients or family members who may be alone

Applications are kept on file for a period of two months.

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Retail Opp

Retail Opportunity - Courtyard Boutique

The information below will give you an idea of the minimum general required qualifications and an outline of duties.   

 

Qualifications for Retail Opportunities:  

  • Excellent customer service skills
  • Dependable, punctual
  • Comfortable working as part of a team
  • Willing to take the initiative to get things done

  General Retail duties could include:  

  • Ability to re-stock display cases/refrigerators in the shop
  • Count your float and cash at beginning and end of your shift
  • Process sales using cash register
  • Keep all supplies stocked up
  • Dust shop
  • Refill shelves
  • Know all of the products that are sold

 

Applications are kept on file for a period of two months.

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Volunteer Services Department

Volunteer Services at Guelph General Hospital
Over 200 volunteers provide the personal services for our patients and their families in order to make their stay as pleasant and comfortable as possible. Our volunteers contribute in excess of 20,000 hours of service each year and are our most valuable resource!

Volunteer Services is the point of entry for anyone interested in volunteering at GGH. 

Key services we provide are:

  • Recruitment, selection, training, placement, evaluation and record keeping of all volunteers in over 24 areas of the hospital (retail, administration and patient care)
  • Ongoing support and recognition of volunteers
  • Education and awareness of volunteer programs in the hospital
  • Research, development and implementation of new volunteer programs that support and assist patients/families/visitors
  • Support for the Volunteer Association Board of Directors and the Courtyard Boutique

The Guelph General Hospital Volunteer Association

The Volunteer Association goes back over 100 years and is constantly expanding. The Association is incorporated, has it’s own board of directors and is the employer of a paid retail manager. The majority of the money that the association raises is through the Courtyard Boutique with proceeds going back to the hospital to purchase patient equipment.

Did you know, the Volunteer Association:

  • Provides Angel Pins for each patient upon completion of their Chemotherapy Treatment
  • Provides afghans for patients in many areas of the hospital (i.e. chemotherapy, palliative, dialysis etc.)
  • Purchased new Christmas trees and decorations for all patient care areas of the hospital
  • Decorates all Christmas trees every year
  • Has donated over 1.4 million dollars to the Foundation
  • Is responsible to organize the vendors who visit the hospital (i.e. uniforms, jewellery)

GGH Volunteer Association Mission Statement:
Guelph General Hospital Volunteers are dedicated to patient-centred care by providing non-medical support and services for patients, staff, and visitors in a positive environment. We will ensure all of our activities and interactions are done with a spirit of compassion, cooperation, teamwork and respect.

Vision
We will be recognized as people helping people, making a difference to those around us.

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Volunteer FAQs

What is the commitment?
Volunteers are required to make a one-year commitment. This includes coming in once a week, for 3-4 hours and getting a replacement for your shift if you are unable to come in. Volunteers are asked to commit to the same shift every week as this provides consistency for patients, family members and staff.

What is the minimum age to volunteer?
The minimum age to volunteer is 15.  However, some departments have higher age restrictions.

Where can I volunteer?

Patient Care                            Retail                     Administrative

 What benefits do I get for volunteering at GGH?

  • Free beverage on each shift
  • Free parking on your shift
  • Access to training and development opportunities
  • Two formal recognition events each year (April and December)
  • Experience to put on a resumé
  • Opportunity to give back to community

What qualities do your volunteers have?
We are looking for volunteers who are outgoing, energetic, compassionate, customer-orientated and dependable. We want volunteers who are motivated to make a positive contribution to the well-being of our patients.

Can I do my 40 hours at GGH?
Due to the nature of our programs and the screening involved, we are not able to provide placements that are less than one year.  By committing to 1 year, you will be able to obtain your 40 hours.

I am only in Guelph from September – April for school. Can I still volunteer?
Yes.  However, your volunteer application package must be submitted by July 15.

Am I able to work in any area I want?
We place the most suitable volunteer in each position. Our placement decision is based on the availability of the volunteer, our scheduling needs, and the skills required for each position. 

Do I have to buy a uniform?
Yes.  Retail volunteers have the choice between a T-shirt ($12) and a golf shirt ($25). Patient care and administrative volunteers have a choice between a scrub shirt ($15) and a smock ($20). Pediatric volunteers wear a t-shirt, which is $15.

Who do I report to?
The person you report to will be identified on your position description. You can contact the staff in Volunteer Services as well.

Can I observe Medical procedures or help with medical treatments as a volunteer?
No. Volunteers are here to provide non-medical support for patients and their families. As a result, there will be very limited contact with physicians or opportunities to observe medical procedures.

I am a professional by training (ie: nurse, physician, dental hygienist, counselor). May I practice that as a volunteer?
Volunteers are not permitted to act as professional health care providers when they are here in a volunteer capacity. Volunteers must only do the duties that are outlined in the position description, regardless of any professional background they may have.

Can I take holidays??
Definitely.  It is your responsibility to get someone to cover your shift while you are away. Any volunteer who does not show up for three consecutive shifts, without letting us know will be removed from their position and replaced with another volunteer.

What If I forget to get someone to cover my shift?
If you miss three shifts in a row without getting coverage, you will be replaced.

What if I get sick at the last minute?
If you are ill or there is an emergency, please contact the department you volunteer in to let them know. It is the responsibility of each volunteer to get coverage for any shifts they are going to miss.

Do I have to come in on Statutory Holidays?
No. Volunteers are not required to come in on statutory holidays.  However, some volunteers choose to do so.

What if I want to change jobs or take on another position?
Contact the Volunteer Services Department to see what positions are currently available.

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