Recently, Guelph General Hospital (GGH) learned its MRI suite had the highest patient throughput in the province. That means it’s the best in getting patients scanned quickly during its MRI suite’s operating hours.
The great results are being driven by having a well-developed, efficient process that supports all involved, says Jennifer Verkaik, GGH’s MRI Team Lead.
“I believe it’s due to empowering the staff and creating a work environment that’s safe to share ideas,” Verkaik says. “We’ve had numerous meetings in regards to process improvements with our staff and had tremendous support from the top down.”
She gives particular credit to Mike Sharma, GGH’s Director of Diagnostic Imaging with encouraging innovation and to Dr. Samir Patel, GGH’s Chief of Diagnostic Imaging, for being “amazing to work with.”
The Province now tracks and posts performance information from all MRIs in Ontario. With the recent results putting GGH at the top, there have been many hospitals contacting GGH’s Diagnostic Imaging department.
“The recognition that we’re the best in the province is a cool thing,” Verkaik says. “I believe there’s a real opportunity to take the GGH model on the road and share it with other hospitals.”
Not willing to rest on their laurels, staff continue to look for ways make an efficient system even better.
GGH’s MRI was purchased with money raised through its Foundation’s MRI & More campaign.
February 11, 2014