General Express June 2018

Staff blood drive a huge success - let's do it again next year!
Blood clinic mascot

It was a bit of a rocky start to our staff blood donor clinic on May 24. The truck carrying all the equipment from Canadian Blood Services (CBS) in Brampton arrived 45 minutes late. Instead of having two hours to set up everything in the auditorium, the small crew from CBS had just over an hour. Still, in the end the clinic was still incredibly successful.

Hospital Challenge chart
Canadian Blood Services reports on a friendly competition between hospitals every year. As seen in the chart above, our successful clinic catapulted us to first place with only a few days left. 

CBS event coordinator, Kersten Dupuis, gave us the good news the following day. “I wanted to give you the final results of yesterday’s clinic, which was FABULOUS! The clinic collected 68 units of blood, over-collecting to our target of 58, putting us at 117% to target! Thank-you again for helping us save so many lives. The blood collected yesterday will likely end up back at GGH to be used on the patients in your hospital, so that is pretty amazing.”

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Normally, our auditorium seems quite large. However, with all the necessary equipment it was a tight squeeze.
Christine web
Christine Mance, Nurse Practitioner, was first
in line to make a donation.

Setting up the event itself was quite an exercise. First, CBS required we have a room available of at least 2,000 sq. ft. to accommodate all their equipment. Our auditorium was just under 2,100 so once everything from the large truck was unloaded and in place it was clear it was a tight fit. The refrigerated CBS van was parked just outside the back door to house the donated blood. Finally, about 30 minutes before the start of the clinic, a bus carrying over 20 CBS staff from Hamilton arrived. They included the nurses, phlebotomists and lab technicians.

As with any event running for the first time, opportunities to improve did appear and will be addressed next time around. For example, quite a few staff who signed up, then waited to be screened, learned they were not eligible to donate due to vacationing in certain southern countries in the past six months. Others wanting to donate had to give up due to the long wait. Discussions are already underway with CBS to reduce the time spent waiting. An easy fix will be to extend the clinic from four to five hours but book the same number of appointments. That should help a lot.

Possibly the most glaring oversight was the lack of background music! That’s sure to be remedied next time. It was a great start to what should be an annual event at the Hospital. See you next year!

Raising awareness about brain injuries

A powerful display was set up outside our Learning Centre in June as a part of Brain Injury Awareness Month. The "Unmasking Brain Injury" project is part of a province-wide initiative that provides brain injury survivors a powerful way to tell their stories, making the invisible, visible.
Survivors have painted and decorated masks, showing vividly how it feels to manage the fatigue, dizziness, mood changes and frustration that are common with acquired brain injuries caused by events such as car accidents, falls and sports injuries.

Survivor “Denise” acquired her brain injury from a car accident two years ago.

"I used to be vibrant, energetic, colourful. I brought magic to my family's world. Now I do not," wrote one survivor who painted half her mask in bright colours, the other in dull brown. I am like beige, colourless. Disconnected from my soul. I am not depressed. I am just like a fairy with wet wings."

The display's next stop is at Freeport Hospital in Kitchener. 

display 1 mask web display 2 web

CEO and Board Chair report for our Annual General Meeting

An Annual General Meeting is a time for an organization to look back at the year that was and reflect. At GGH, our meeting is always held the last Tuesday in June. Below is an excerpt from President and CEO Marianne Walker and Board Chair Dale Mills' report. For the entire four-page report, click here.

In fact, our Annual General meeting report has lots of interesting information from many contributors. For the full report, click here

From President and CEO Marianne Walker and Board Chair Dale Mills:

In 2006, the Province of Ontario released its Places to Grow Act. In it, Guelph was named as one of the areas where the rate of population growth would exceed the provincial average.

According to Statistics Canada, the Guelph census area is one of seven Census Metropolitan Areas in Canada to experience accelerated growth between 2011 and 2016. During this time, the population in our area grew by 8.3 percent. Last year, Guelph was the 3rd highest growth area in the country and highest in Ontario.

That increase along with an aging population results in ever increasing demands for health care. At Guelph General Hospital, pressure was felt throughout the past year and is best illustrated by a sharp increase in our “Patient Days”, a measure of how full we are. Compared to last year, our Patient Days increased by 8.4 per cent.

Despite these pressures, we continue to live our Mission of providing the highest quality care and experience to patients and their families. We’ve been able to do this through the dedication and professionalism of all our staff and by continuing to look for ways to do better.

In April 2017, we participated in Accreditation Canada’s accreditation survey. We were very pleased that we were awarded the highest award “Accreditation with Exemplary Status.” It is given to, “organizations that go beyond the requirements of Accreditation Canada and demonstrate excellence in quality improvement.” The award is given to only one in five healthcare providers that go through the accreditation process. What an achievement!

More for GGH history buffs

A publication from 1975 was commissioned to celebrate the Hospital's 100th anniversary. In it are articles linking the past to what was then, the present. For those interested in the recent and distant history of the Hospital, it makes for some interesting reading.
In this issue of General Express is a scanned article about administering the Hospital. It includes interesting bits such as; "student nurses were allowed one evening a week for courting if they attended church regularly." It also includes, "During the early 1940s, the hiring of all hospital personnel, with the exception of nursing staff, was still carried out personally by the board of directors."
Click on the image to the right to expand it for easier reading.
In the next issue, discover how our first radiologist got his training serving in the First World War.
100 year anniversary edition header web
The administering of GGH has changed a lot over the past 143 years!

News from Pastoral Care Services

In order to provide the best possible experience for patients and visitors we have recruited nine new On Call Spiritual Care Providers. These volunteers are available by calling Switchboard and while trained in their own faith tradition, they are willing to provide spiritual care to any patient who asks.

We do not have a full year-round schedule yet but are hopeful more members of the faith community will join. There are also community members from the Muslim, Hindu, Islamic and Jewish faiths who have agreed to be on call. Priests continue to support members of the Catholic Faith.

Use of Chapel - from Nancy Collett, Pastoral Care Services:

I am always delighted to see the chapel being used for rest, reflection and quiet meditation. However, in the last few months I have become aware that the chapel it is not always left in good condition. I am respectfully asking that when exiting the chapel all used food and drink items are placed in the garbage container in the chapel or the containers just outside the chapel by the main elevators. If crumbs have fallen on the floor and coffee table, or if cups are left on the table, window ledges, or altar, the chapel becomes an area that is no different from a staff lounge and this defeats the “sacredness” of the space.

chapelWhen resting in the chapel please remove shoes before feet are placed on the furniture. The chapel furniture is different from other areas in the hospital and it does not clean in the same way. Not only can dirt become embedded but there is also the risk of spreading infection. If furniture is moved please put it back to its original location. If blinds are closed for your comfort please open them upon leaving.  If a pillow or blanket has been used please do not leave them behind.

My theology has always been that the chapel should be a place of 24/7 comfort, and sanctuary. I am sure if we all follow some basic common practices when we use the chapel it will be a place where a moment of peace may be found. Thanks, Nancy.

GGH Snapshots
70s theme web SLT at Nurses Week dinner web TdG dignitaries web 
There was a photo booth at this year's Nurses Week dinner. This year's theme was the 70's and many scoured the used clothing stores to come up with suitable attire. Making the most of their rock/disco opportunies were (l-r) Stephanie Markle, Jackie Beaton,Kayla Belanger, Andrea Comini and Melissa Skinner.  The Senior Leadership team was more than happy to participate in the photo booth too (l-r) Gavin Webb, VP Finance and Chief Information Officer, Suzanne Bone, CEO of The Foundation of GGH, Gail Johnson, VP Patient Services and Chief Nursing Executive, Marianne Walker, President and CEO as well as Rod Carroll, VP HR and Support Services. Mother Nature was not kind to this year's Tour de Guelph. For most of the day the skies opened and a steady rain poured down. While it did make the roads wet it didn't dampen the spirits of those involved including special guests (l-r) Mike Schreiner, Guelph MPP, Cam Guthrie, Guelph Mayor and Suzanne Bone. For the entire story, see below.
Privacy Matters - Portable Devices

portable devicesOnly use portable devices with hospital approved encryption, as mandated by the Privacy Commissioner of Ontario. Do not save personal health information on portable devices unless approved by Clinical Information Services

Privacy is our guide. For any privacy questions or concerns, you are welcome to contact Valerie Anderson, Chief Privacy Officer at ext 2273.

manor landscaping web  blood typing May 2 web
A special thanks goes out to Manor Landscaping. It went above and beyond in its efforts to beautify the area outside our main entrance. Everyone coming and going will now be treated to an uplifting display of colours and scents.  The "What's Your Type?" event  proved to be very popular. It was a chance for staff to have their blood typed in preparation for the blood donor clinic. Taking advantage of the opportunity were (r-l) Jodie Brown-Bedford and Christine Hutchings. 

Fifth annual Tour de Guelph was the soggiest one so far


Well, it rained. And it rained. And it rained. But despite the weather, the fifth annual Tour de Guelph, presented by Scotiabank, was another amazing success.

DI team webWe had over 650 riders brave the elements, completing distances ranging from 5k to 160k, supported by 100 volunteers (including some GGH staffers). Special shout out to the GGH team, captained by Diane Stuart, which won The Bike Shed Community Team Challenge by raising $8,546. And to the Diagnostic Imaging team, who were are largest team and easy to see in their fun purple t-shirts. And, of course, to the Organizing Committee including our fantastic Foundation team.

The event raised more than $100,000, 75% of which will go towards our new CT scanner. Our partners, The Rotary Clubs of Guelph South and Trillium, share the other 25% to fund important local projects. Fun fact: our top three fundraisers, Mike, Ross, and Charlie, were all men in their 80s who rode in the 50k and 25k rides! Together, these three men raised over $18,000!

Mark your calendar for TdG6 – June 24, 2019! 


Volunteer Services Launches Main Lobby Greeter Program

l obby greeter Isha Bhavsar web
Volunteer Isha Bhavsar is one of GGH’s first greeters

Volunteer Services recently announced the introduction of a new, Main Lobby Greeter program. Started the week of March 19, the greeters are friendly faces welcoming patients and visitors coming through the main entrance. Prominently located between Ambulatory Care and Information, the greeters are helping with wayfinding, using the parking pay station and with answering general questions. 

When fully up and running, the program’s goal is to have two volunteers in place weekday mornings from 8 a.m. to noon. 


Patient and Family Advisory Council

Thank you for your interest in Guelph General Hospital's Patient and Family Advisory Council. It's goal is to improve our patient experience by advising our leadership team on matters that impact the patient and family experience, and patient-centred care.

Patients and family members are a critical part of our healthcare team and are experts in patient and family experience within healthcare. Council members will provide a patient or family member perspective to GGH decision making processes and services at both the program and organizational level.

We are inviting patients and/or family/caregivers, over the age of 18, who have accessed the services here either as an outpatient or as inpatient within the last three years, to apply for consideration to be a volunteer member.

The Council will meet regularly to provide input to hospital staff, management, physicians and the Board on a variety of hospital activities, projects and committees. The Council members will include patients, families, hospital staff and clinicians.

nurse with patient left

If you are interested in volunteering your time on the Council, thank you!

How do I apply?
Who should apply to volunteer with the Patient and Family Advisory Council?
What will the Council do?
What characteristics do I need to join the Council?
What commitment is expected?
What kind of training and support will Advisors get?
What would the Council be advising on?

Who should apply to volunteer with the Patient and Family Advisory Council?

We are looking for individuals who feel things could have been done better when accessing care at GGH for themselves or their family members or have ideas for improvement even if they had a positive experience. We are looking for individuals who want to share their ideas on how we can improve the patient and family experience throughout the organization in all areas.

What will the Council do?

It will partner with staff on a wide range of short to long-term activities from those at the organizational level such as strategic planning to program specific to ensure the patient/family are at the centre of what we do. 

Council members will:

  • Share their stories (both positive and areas for improvement) for the purpose of promoting and enhancing patient-centred care;
  • Work as a team to identify and implement ways of improving the care experience for all patients and families
  • Ensure the patient perspective is reflected in hospital policies and procedures
  • Review patient materials for different programs
  • Collaborate on quality improvement initiatives

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What characteristics do I need to join the Council?

  • Must be 18 or older
  • Have accessed services at GGH within the last three years either as a patient or a primary caregiver/family member to a patient
  • Have the ability to share insights and information about your experiences in ways that others can learn from
  • Possess strong communication skills
  • Be able to work collaboratively with other patients, families and health care providers
  • Be committed to helping bring about meaningful change
  • Have the ability to see beyond your own personal experiences and see the bigger picture
  • Be respectful of others and respect the perspectives of others
  • Have the ability to speak comfortably in a group
  • Have the ability to maintain the privacy of patient and organizational information

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What commitment is expected?

  • Commitment is for a minimum of one year, with a typical commitment of a two-year term
  • Completion of an online (or paper-based) orientation session
  • Ensure all necessary immunizations are up-to-date as per GGH Policy. Our Volunteer Services will help you with this.
  • Attend monthly meetings up to nine times a year, typically advisors volunteer 2-4 hours a month
  • Respond to queries between meetings as appropriate
  • Participate on sub-committees and task groups as necessary
  • Comply with GGH’s policies regarding privacy and confidentiality
  • Selected applicants will attend a short interview and must provide references
  • Successful candidates must undergo a criminal record check, including vulnerable sector

What kind of training and support will Advisors get?

Advisors will receive general orientation to the hospital and specific information/training on particular areas and operations as needed.

Specific orientation on the role of a Patient and Family Advisory Council member and expectations of that role e.g. understanding hospital terminology etc.

What would the Council be advising on?

Some examples may include parking, food, signage, waiting rooms, patient feedback, patient education, policies etc. 

How to apply

Applications are available here or at our Information Desk in our main lobby.  For more information, please call 519-837-6440 ext. 2788 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. 

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Paediatric Surgery Video Tour

Welcome to a video tour of our Paediatric Surgery Department

paeds video tour


Should you be unable to hear the video, please click here for the written version. 
Video produced by


General Express November 2017

A half century of caring

When GGH’s Frankie Hammond, RN, began her career as a fresh-faced 21 year old, Canada was celebrating its centennial. The year was 1967 and Frankie was embarking on a career that would span over half a century. Now, with 2017 drawing to a close, Frankie is about to retire from a career she loves.

Cindy Frankie web
Frankie (right) was recently honoured in our Foundation's "Monday Motivators" along with coworker Cindy Good. Together, they have nearly 90 years of experience!

“It’s been like a blink of the eye,” she says, yet looking back it is clear it has been a journey filled with profound changes.

Frankie went to St. Joe’s school of nursing and lived in residence with “wonderful classmates”, house mothers and curfews. Like all her classmates, she did get weekend passes at times. However, if she wasn’t going home to her parents she would have to leave the name, address and number of where she was staying. It wasn’t always strict though. “We held a dance every month and never knew who would show up. They were really fun.”

As was the practice at the time, the students wore uniforms. At St. Joes they had a white bib and apron over a blue dress. The dress and apron had to come to two inches below the knee and they were checked and measured. Shoes were white and “Cuban heeled.” All in all, the outfit was not the most comfortable. “The bibs were starched and cut into your neck. They had wide straps that crossed in the back. There was a collar that was supposed to keep the straps from rubbing but they didn't.”

The iconic white caps were only given out once exams were passed. It was a big deal at which parents attended. Before then, the students were part of the "staff" in the hospital in the mornings in class in the afternoons. At that time the nurses were responsible for terminal cleaning of the beds when someone went home so it was high on Frankie’s list of duties.

The training to become a nurse was much different than today. “We had three-month blocks of training in all areas – Paeds, OB, psych (Homewood). We stayed in residence at Homewood for the three months and at the TB sanatorium at Chedoke in Hamilton for another three.”

“I enjoyed the OR. I started my three months on the Tuesday after Labour Day. In the OR the students would be assigned to the evening shift which meant you were on call for that night. The students would be the scrub nurse and the RN the circulating nurse. I was the first in our group to be on evenings and started on the Friday of that first week. So, I had only three days to learn all the set ups – yikes!”

“I was nervous but found it very exciting and luckily had a good memory for the names of the instruments. My first evening and on call night did not disappoint. I had big and interesting surgeries.”

Not surprisingly, the practice of nursing has greatly changed over the course of her career. “So many things have changed and a lot of our practice then sounds unbelievable now.” For example, they used to keep cataract surgery patients in bed with sand bags to keep their head still for two weeks. “A lot of them developed clots.” Also, in the early days of giving chemotherapy the nurses mixed the potentially toxic drugs in the lounge or lunch room.  “What did we know???”

Throughout her career, new methods were being developed all the time and she was always learning something new. She remembers once being given a little paperback book that was about procedure so new and radical only doctors were allowed to perform it. It was CPR. “I wish I had saved that book.”

Unlike nowadays, much of the equipment back then was reused. Glass syringes, and the needles that attached to them, were cleaned and re-sterilized. The glass plungers of the syringes came out of the barrel and were wrapped separately in green cloths for autoclaving. “Hopefully, you got a set that fit well together. If the plunger was loose it could slide out accidentally after you drew up your medication.”

While nursing has obviously changed a lot since she began she’s grateful her education included so much hands-on activity. “The nurses today are educated far beyond what we were I think. But, we had daily experience in the hospital. So for that first day on the job as an RN - it's what we had been doing for three years.”

After 50 years of providing care, what’s her secret of having such a lengthy career she still enjoys? “I love being around the young, eager nurses. I love their enthusiasm. It has kept me young.”

In some ways it’s hard to believe but at the end of December Frankie will hang up her stethoscope for the last time. “It’s hard giving up something you love to do. I will miss you all.”

Frankie et al web Frankie (fourth from left) at the recent Long Term Service awards along with others being recognized for their years of service to the Hospital.

An advanced way to identify and categorize possible infections now in our lab

If a patient at the Hospital is suspected to have an infection, the traditional way of identifying its cause was to take a sample, send it to the lab, grow it for two or three days then try to identify the microorganism under a microscope. With its latest piece of equipment, the Hospital’s lab is now able to zap a sample with a laser and have the results within minutes.

john explaining advantages web
At a donor-recognition event, John Tarbush, Chief Techologist, Microbiology (left), explains some of the advantages of having the new high-tech machine.

The machine, MALDI-TOF (Matrix-assisted laser desorption ionization – time of flight), blasts the sample into a million bits of protein then compares it against a database of protein profiles to make a final identification in just 50 minutes. The quality of the identification is state of the art and results in improved patient care. Before, the Hospital’s microbiology lab used to grow about 50,000 cultures a year to help identify microorganisms causing patient infections. It was an expensive, time-consuming process.

suzanne bone with photo of machines interior web
Foundation CEO, Suzanne Bone, holds up a photo of the interior of the machine to show those in attendance. Once the machine was set up, it couldn't be opened in order to avoid any contamination.

The Hospital was aware of the machine’s benefits even before it was purchased. Last year, the Hospital borrowed the use of a similar machine at the Ontario Veterinary Hospital at the University of Guelph. One of the Hospital’s medical units was experiencing an above normal level of c. Diff infections.

“We were very concerned,” said Dr. Jennifer Caspers, GGH’s Chief of Staff. The patients went into isolation and whether or not to declare an official outbreak was being considered.

Thanks to the generous offer from OVC, samples of the patients’ c. Diff were analyzed using its MALDI-TOF. The results showed the bacteria from each patient weren’t exactly the same which meant the organism wasn’t being spread within the unit. The declaration of an outbreak – along with all its repercussions such as restricted visiting and enhanced cleaning – was avoided.

“Our medical staff and nurses breathed a sigh of relief,” Dr. Caspers said.

The $250,000 purchase of the MALDI-TOF was made possible by generous donors though the Foundation’s Circle of Life collective philanthropy program. “Circle of Life donors were excited by this project - the innovation, the positive impact on our patients, and the efficiency gains for the Hospital,” commented Foundation CEO and Circle of Life member Suzanne Bone.

Introducing our new Diagnostic Imaging Director

Recently, Mike Lindsay joined GGH as our Diagnostic Imaging Director. He brings with him a wealth of experience and since arriving has discovered a department firing on all cylinders.

Mike Lindsay web“I lucked into having a very strong team and I’ve heard from many people that ‘the DI crew is great!’ and I’ve seen it over and over,” Mike says. “Peers from outside the organization are telling me how great Guelph is and they are happy I’m here. In just a few weeks I’ve received several letters or e-mails complimenting my tremendous staff. It makes me very proud of my department but more importantly it makes me very happy in my decision to come to GGH.”

Mike has 30 years as an imaging professional. For 12 years, he was at Trillium Health Centre looking over the Mississauga Hospital and Queensway Urgent Care Centre. Prior to the merger with Credit Valley Hospital he served as the Director of DI at both organizations with the mandate of investigating merger opportunities. Outside of his hospital responsibilities, Mike has spent six years on the board of the Ontario Association of Radiology Managers (OARM). In 2015 he received its the Gold Trillium Award in 2015 for outstanding commitment and dedication.

So far his experience at GGH is been a positive one. “I’ve realized that there are a great many things this organization is doing better than everyone else. The onboarding experience was great, the tools and systems required are readily available and in most cases superior to offerings elsewhere. I’ve noticed there is a palpable pride and genuine friendliness amongst the staff.”

Welcome Mike!

HELP celebrates five years at GGH

At a recent open house, the Hospital Elder Life Program (HELP) marked five years since it launched at the Hospital.

HELP is an evidence-based, innovative way to improve hospital care for older patients. It is designed to detect, prevent and manage functional decline and delirium in seniors while they are in hospital.

HELP relies heavily on its highly trained volunteers. Activities such as checkers or dominoes, viewing personal photographs or reading the news may seem to have little benefit in the world of health care. However, when paired with qualified volunteers and backed by a well-defined program, these actions can potentially prevent an elderly patient from deteriorating mentally while in hospital.

Happy birthday HELP!

HELP celebration web HELP stats
Corrie Bradfield (left), our Elder Life Specialist while Rebekah Larter is on maternity leave, stands with Lana Black, RN, Geriatric Emergency Management, in front of a display with photos of of just some of our HELP volunteers. Since it was launched in October 2012, HELP has had a significant presence in the Hospital as illustrated in the above chart.

Addiction Counsellors offering a wide variety of services and supports

As part of the Emergency Mental Health and Addiction Services umbrella, the Addictions Counsellors work as a part of the interdisciplinary Urgent Care Services Team. Addictions Counselling services are available to patients of the Guelph General Hospital through the Mental Health Clinicians in the Emergency Department and Short Stay Assessment Unit as well as the Consult Liaison.

Madison is one of the Addictions Counsellors providing support at GGH.

The support Addictions Counsellors can provide includes, but is not limited to:

  • Providing client-centered support to individuals dealing with significant addiction concerns, inclusive of a harm reduction approach (through both 1:1 brief counselling and groups)
  • Providing crisis intervention, de-escalation and conduct ongoing clinical risk assessment
  • Providing individual counselling utilizing evidence-informed practices including (but not limited to) Motivational Interviewing, Stage-Matched Intervention, Trauma-Informed approaches, Brief Solution-focused Therapy, CBT and DBT informed approaches
  • Engaging in collaborative treatment planning to successfully identify problematic behaviours associated with or contributing to the clients substance use and provide support to manage more effectively in the community
  • Collaborate and laisse with external community services to help provide holistic, comprehensive, wrap-around care for the individual
  • Providing support and consultation to Guelph General Hospital staff regarding substance use, withdrawal, harm reduction, risk management and the overall support of individuals who use substances
  • Facilitating groups and programs tailored to individuals who use substance and identify at any stage of change

The overarching goal of the Addiction Counselling support is to provide appropriate, empathetic, non-judgmental and respectful care urgently to individuals identifying any sort of problematic substance use while ultimately helping the client to increase their quality of life and decrease the time spent in crisis and in hospital.

Providing a safe working environment for staff is a top priority

Recently, there have been several recent media reports about workplace violence in healthcare.

President and CEO, Marianne Walker says, “I want to take this opportunity to stress the importance of staff safety and the fact violence should never be tolerated or considered “part of the job”."

Workplace violence in healthcare is both a national, provincial and local issue.

“At our hospital, reducing staff harm as a result of patient actions is one of our strategic priorities. Over the past two years we have made significant investments in keeping our staff safe.”

These investments include:

  • Completion of a third party security audit and implementation of recommendations
  • Increased security staffing throughout the hospital
  • Crisis Intervention (CIT) and Gentle Persuasive Approach (GPA) skills; CIT training to focus on the skills needed to prevent and de-escalate potentially aggressive patients and GPA providing enhanced approaches to patients with dementia
  • Development of a “flagging policy” as a way to better alert staff of potential risks
  • Established Workplace Violence Awareness and Prevention Committee
  • Critical review of all incidents and an emphasis on shared learnings to prevent further incidents

“The causes of workplace violence are complex and we continue to focus on ways to better understand and prevent patient actions from occurring,” Marianne says. “We still have a way to go, but remain committed to preventing all staff harm at GGH.”

GGH Snapshots (click on photo to enlarge)

social committee packing goodie bags web mock disaster web dawn and mike web
Tis the Season!!!  Preparing for our 6th Annual Breakfast with Santa for employees, and their children and grandchildren!  Social Committee Members Jane Cabral, Wendy Broeckel, Deb de Boer and Fran Hood stuff the goodie bags for each of the children coming to the special event. On Nov. 23, we participated in a table top exercise of our Emergency Measures Incident Management System along with the City of Guelph (GGH IMS team above left). What made this scenario so interesting is that the City planned a different “event” and our “event” became part of their IMS.

The exercise was well planned by GGH and the City staff (above right - GGH's Dawn Miller and her City partner Dave Elloway). It was a realistic fire and evacuation scenario and the session went well with lots of new learnings. Our community partners were very impressed with how well our leadership team managed the different, challenging situations. 

 DDP yoga web Safety Fair 2017 web Privacy Matters
Confidential Conversations


Avoid speaking about confidential information in a public area. If this cannot be avoided, such as the nursing station, speak in a low voice and seek out a private area for any private conversation. Honouring privacy means respecting the patient.

For any privacy questions or concerns, you are welcome to contact Valerie Anderson, Chief Privacy Officer at ext 2273.

One of the events during October's Healthy Workplace Month was a demonstration by of DDP Yoga by our own Dr. Marcel Dore who is a certified instructor. 

According to its web site, DDP yoga combines the very best of yoga, old-school calisthenics, sports rehabilitation therapy and dynamic resistance to create one of the most effective fitness plans in existence today.

"Provide the safest and highest quality care" is one of our four strategic priorities. At the 10th Annual Safety Fair it was clear all departments are taking this priority very seriously.

The Safety Fair celebrates all the great work GGH does to keep its patients and staff safe. Almost 30 exhibits filled the auditorium to feature safety initiatives happening throughout the Hospital.

Foundation logo

67 years of service to the community web  National Philanthropy Day web  mural painting web
At the recent Long Term Service Awards the Foundation was well represented. (l-r) CEO Suzanne Bone, Deb de Boer and Linda Craig represented a total of 67 years experience helping raise money for GGH.

The Foundation office held an open house in celebration of National Philanthropy Day. Close to 100 staff dropped by to help celebrate the generous community members who support exceptional patient care at our Hospital through donations of money, time, product or service.

Thanks to generous donors, a paediatric area was brightened by the talented Guelph artist, Greg Elliott. He has been painting paediatric murals in the hospital since 1976. This time around, he's hoping his artwork will help provide a happy distraction for kids in the paediatric waiting area by PACU.