This portal is easy to use and does not require Java! All that is required is a modern web browser such as Internet Explorer 11+, Firefox, Chrome or Safari.   

Now you can directly access Web Mail through any device without going Remote Access! 

Attention: MEDITECH, Windows, and PACS Users
In order to better support the different types of computers we are moving to a new HTML5 based remote access for MEDITECH, Windows and PACS users. This solution requires no Java. All that is required is a modern web browser such as Internet Explorer 11+ or any newer Chrome, Safari or Firefox browser. 

Please note that Windows XP computers will no longer be supported as remote access clients.

 

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Solution: Java error when connecting to Remote Access Portal

Java error when connecting to Remote Access Portal

 

Environment:

 

Remote Access Portal

Windows

Mac

 

Overview:

 

The following error appears when attempting to connect to the remote access portal:

 

Application Blocked by Security Settings

 

Your security settings have blocked an untrusted application from running.

 

Resolution:

 

 

For Windows:

 

1.     Open Control Panel

2.     Click Java icon

3.     Select the Security Tab

4.     Click Edit Site List under the Exception Site List section

5.     Add the following sites to the list:

6.     https://remoteaccessportal.gghorg.ca

7.     https://secure.gghorg.ca

8.     https://ssl.gghorg.ca

9.     Click OK

 

Note: You may need to type Java in the Search Control Panel input field to find the icon

 

 


 

For Mac:

 

1.     Click the Apple icon on the top left of the screen

2.     Click System Preferences

3.     Click Java icon

4.     Select the Security Tab

5.     Click Edit Site List under the Exception Site List section

6.     Add the following sites to the list:

7.     https://remoteaccessportal.gghorg.ca

8.     https://secure.gghorg.ca

9.     https://ssl.gghorg.ca

10.   Click OK

 

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Solution: Java fails to load Meditech

Java fails to load Meditech or other Remote Desktop applications
using the secure.gghorg.ca login portal on a Mac computer

 

Environment:

 

·         Mac OS

·         secure.gghorg.ca

 

Overview:

 

An error is displayed when trying to load a Baracuda SSL connection using the remote login portal.

 

The error will be a path to a file such as : /Users/username/.sslvpn/applications/sslexplorer-agent/device-config-agent/

 

Resolution:

 

1.    Open Safari

2.    In the Menu Bar at the top of the screen Click Safari, then Preferences

3.    Click the Security icon in the Toolbar

4.    Click Manage Website Setting button near the bottom of the window

5.    Click Java in the list on the left

6.    Click secure.gghorg.ca in the list on the right side

7.    In the dropdown box on the right select Run in Unsafe Mode