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Solution: Java fails to load Meditech

Java fails to load Meditech or other Remote Desktop applications
using the secure.gghorg.ca login portal on a Mac computer

 

Environment:

 

·         Mac OS

·         secure.gghorg.ca

 

Overview:

 

An error is displayed when trying to load a Baracuda SSL connection using the remote login portal.

 

The error will be a path to a file such as : /Users/username/.sslvpn/applications/sslexplorer-agent/device-config-agent/

 

Resolution:

 

1.    Open Safari

2.    In the Menu Bar at the top of the screen Click Safari, then Preferences

3.    Click the Security icon in the Toolbar

4.    Click Manage Website Setting button near the bottom of the window

5.    Click Java in the list on the left

6.    Click secure.gghorg.ca in the list on the right side

7.    In the dropdown box on the right select Run in Unsafe Mode