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  • Patient Safety Indicators

  • Accessibility Info

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As a way of being more open and accountable to the public, all Ontario hospitals, including Guelph General Hospital, are reporting their Patient Safety Indicators. Our hospital strongly supports this public reporting system because we believe it will inspire improved performance, enhance patient safety and strengthen the public’s confidence in Ontario’s hospitals.

At the same time, it’s important to understand that the reporting of these rates is not the overall solution to reducing the rates of healthcare associated infections. The reports are tools to provide hospitals with good information to assist us in understanding where patient safety issues exist and help us to take action to improve our safety standards.


Our patients at Guelph General Hospital should know that their hospital is safe and every effort is made to ensure we provide quality patient-centred care.

Listed below are the nine indicators. Click on the link for more information on the specific indicator. To find the indicator scores for any Ontario hospital, please click here.

If you have any questions about the information posted or about our hospital’s infection prevention and control program, please call 519 837-6481 and leave a detailed message. Or, please email This email address is being protected from spambots. You need JavaScript enabled to view it. . If you have any concerns relating to a specific personal health issue, please contact your family physician or call Telehealth Ontario at 1 866 797-0000.

Indicator

Reporting Period

Data

Clostridium difficile

May 1 - 31, 2014

Rate per 1,000 days: 0.44
Case Count <5

Staphylococcus aureus (MRSA) Bacteremia 

January - March 2014

Rate per 1,000 days: 0.07
Case Count <5

Enterococci(VRE) Bacteremia

January - March 2014

Rate per 1,000 days: 0.00
Case Count <5

Hospital Standardized Mortality Ratio (HSMR)

2012 - 2013

77

Ventilator-Associated Pneumonia

January - March 2014 

Rate per 1,000 vent days: 0
Case Count <5

Central Line Infections

January - March 2014

Rate per 1,000 central line days: 0.00
Case Count <5

Surgical Site Infection Prevention

January - March 2014

100%

Surgical Safety Checklist Compliance

July - December 2013

99.85%

Hand hygiene compliance
Before or After Contact with Patient or Patient Environment

2013/14

Before - 70.18%
After - 88.60%

 

 

At Guelph General Hospital we’re working hard to meet everyone’s accessibility needs. Listed below are all our Policies and Procedures regarding accessibility. In addition, there's a feedback form should you have any accessibility suggestions. Just click on the document name below and a PDF version will open in a new window. Should you require the document in another form, please contact our Patient Representative at 519 837-6440 ext. 2402.
       
Multi Year Accessibility Plan 2013/2017

Accessibility Standard Policy
Accessibility Standards for Customer Service Policy
Assistive Devices Policy
Barrier Free Policy

Customer Service Training Policy
Disruption of Service Policy
Emergency Response Planning for Employees with Disabilities
Feedback Policy
Procurement Guidelines for Kiosks Policy
Procurement of Services Policy
Service Animals Policy
Support Person Policy

Thank you for your interest in conducting research at Guelph General Hospital. The Hospital participates in research projects on an ongoing basis. Highly valued, research helps the Hospital develop staff, strengthen linkages to healthcare partners as well as contribute to healthcare as a whole. 

Below are documents outlining how research may be conducted as well as application forms. If you have any questions, please contact Michelle Bott at 519 837-6440 ext  2831.


Administrative Approval of Research Proposals (Procedure) Feb 2012

Guidelines for Research Ethics Board Application (Procedure) Dec 2013 
Guidelines for Research Ethics Board Record Retention (Procedure) Dec 2011 
Guidelines for Review of Research Applications 
Research Information Sharing Agreement 
Administrative Approval of Research Proposals Form

Research Studies being conducted at GGH

2014/15 Q1
2013/14 Q4
2013/14 Q3
2013/14 Q2
2013/14 Q1

On January 1, 2012, all Ontario hospitals became subject to the Freedom of Information and Protection of Privacy Act. Click here for more information.

As a Best Practice Spotlight Organization (BPSO) organization, Guelph General Hospital has implemented Best Practice Guidelines developed by the Registered Nurses Association of Ontario (RNAO). These guidelines incorporate research evidence into a guide for interdisciplinary practice related to specific patient conditions or clinical situations. By implementing these guidelines, the Hospital is commitment to seek, share and sustain knowledge in order to improve patient care and satisfaction for our patients and staff.rnao_logo



As of May, 2012, Guelph General Hospital has implemented 11 best practice guidelines:

Clicking on any of the above links will open a copy of the Health Education Fact Sheet for the topic.

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Guelph Family Health Team expanding its Diabetes services

July 2– Some women who aren’t diabetic develop diabetic symptoms while pregnant. Until now, those local women had to come to Guelph General Hospital (GGH) to have their condition treated and monitored. Now, the Guelph Family Health Team (GFHT) and GGH have developed a plan to include gestational diabetes in the care the GFHT provides.

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Hospital names new President and CEO

“We are exceptionally pleased to announce that Marianne Walker will be the new President and CEO of Guelph General Hospital, beginning September 8,” said John Core, Chair of the Hospital Board.